Choosing Tanguay over Amazon for a more aligned customer experience

By Nathaëlle Morissette, La Presse

Published June 16, 2025

Leaving Amazon... for a more aligned customer experience. Known for its headphones and speakers, the Quebec-based company has decided, after more than two years, to leave the American web giant’s platform and “move” its products to Tanguay.

At the core of the decision, Yan Poirier, owner of the Quebec City–based electronics company, explains that while the current political context played a role, the move was primarily driven by a desire to offer a more consistent after-sales experience.