Shipping and delivery

Processing and delivery times

When you place your order, it will be processed within the next working day. 

Shipping times vary according to your address and the shipping method selected.

Orders are shipped from our Quebec warehouses and are generally delivered within the following timeframes:

  • QC: 2-5 working days
  • ON : 2-6 working days
  • NB, NS, PE, NL: 2-6 working days
  • MB: 5-8 working days
  • BC, AB, SA: 6-9 working days 

Shipping costs

We offer free shipping on all orders over $150 delivered within Canada. For orders over $50, shipping is $4.99.

Your order may be subject to additional charges if you have entered an incorrect delivery address when placing your order and it has already been dispatched when you report the error.

Charges may therefore be added if :

  1. Our carrier charges us for re-routing packages;
  2. The package has been returned to our warehouse and must be reshipped to the correct address with a new shipping label.

Package tracking

A tracking number will be automatically emailed to you once your order has been processed, so that you can follow the progress of your parcel.

Shipping partner

We use the services of Canada Post for shipping.

Accepted forms of payment

We accept the following payment methods: Visa, MasterCard, American Express, PayPal, ShopPay, Apple Pay and Google Pay.

Shipping outside Canada

At present, our shipping service is only available in Canada for orders placed on our website.

However, if you are outside Canada, it is possible to order some of our products from Amazon.com. This will enable you to benefit from international delivery in countries where Amazon offers this service. Please note that prices may vary and that the availability of certain products on Amazon.com may differ from that on our website.

What's more, to keep abreast of future developments and find out when our products will be available in your country, we invite you to subscribe to our newsletter.